The importance of positive feedback to the leader or manager is believed by Gallagher (2007) to be great. First of all, it stimulates the subordinates to be better ones and creates forward looking work environment. Furthermore, it builds the trust between the leader and his or her employees. Additionally, it strengthens the relationships between the leader or manager and his or her employees. Moreover, it is also important in giving incentives to the employees to change and make it easier for the leader or manager to achieve the required improvements. Besides, it is useful in discovering the capabilities of the employees and how to enhance them and also how to utilize them in a more productive way. Arguably, the strength-based feedback is helpful in prompting the employees to understand their job functions and the leader or manager to find the right way to communicate his or her ideas to his or her subordinates. Finally, the leading or managing process becomes smoother and efficient.
I would agree with Harms & Roebuck (2010) that the process of giving and receiving feedback is difficult and requires more training. It is very inconvenient to criticize or talk in public about someone’s weaknesses or give him direct feedback about his performance. As a result, I would appreciate a well-developed model about giving feedback. The ability to listen to feedback from others requires also more preparation. Therefore, learning how to deliver positive feedback in person and to listen carefully to the given suggestions about your performance is essential in improving in your job. You should also learn to express my feelings about the others behavior and be more precise in delivering feedback. Giving recommendations about the expected change in performance is found to be crucial to successful feedback. You need to develop ways to persuade the others to listen and accept your feedback. You should consider the importance of receiving feedback as a chance to improve myself as an employee. The feedback should be considered as a method to enhance the learning and change process in the workplace.
The elements of ability to work in globalized workplace are mainly the understanding of the values and principles of the others as mentioned by Jogulu (2010). Furthermore, the way of communicating your ideas to them is needed to build successful relationships with them. You should seek a common vision of the procedures and goals of the organization. your mission is to try to comprehend the cultural differences in views of your peers and supervisors in discussions in order make these arguments more constructive.
Issue Prepared by : THE PEAK Business Research Center .
Harms, P., & Roebuck, D., (2010) ‘Teaching the art and Craft of Giving and Receiving Feedback‘, Business Communication Quarterly, 73 (4) pp.413-431 (Unit 2 Readings)
Gallagher, R., (2007) ‘How to Give Strength-Based Feedback’, Available at: http://www.howtotellanyoneanything.com/StrengthBasedFeedback_white_paper.pdf (accessed: 30/07/12). (Unit 2 Readings)